FAQs ‘Your Questions’ Answered

What are the minimum amount of sessions I can book?

2 days sessions minimum are required. We also offer an occasional ‘Drop- In’ facility for those unexpected appointments.

How soon can my child start at the Nursery?

Providing that there is a placement at the time of booking and all necessary paperwork and a booking fee has been paid, we are able to accommodate an immediate start. We would however recommend a minimum of two settling in sessions prior to the desired start date, to ease with the transition, although these are not compulsory.

How far in advance can I book a placement for my child?

Once you have decided that ChildsPlay is right for you and your child, we recommend submitting the registration form and booking fee as soon as possible to secure the placement. There are no restrictions.

How is outdoor play incorporated into the week?

We encourage the children to use the garden daily and in most weather conditions. We ask parents to provide coats and wellington boots for all the children. Additionally the children use the garden as an outdoor classroom taking activities outside and even enjoying tea in the garden, weather permitting.

Is there storage for my pushchair?

Yes, we have a small area situated to the left of our main entrance to store pushchairs. However these are left at the owners own risk and ChildsPlay will not be held responsible for any loss or damage caused.

What security measures do you have in place?

The children’s safety is of extreme importance to us and we operate many procedures to ensure access is only granted to staff, parents and their children and agreed visitors. The entrance is locked by secure doors . There is a door bell on the main entrance which is situated in the middle of the three units. We also operate a password system for the collection of children to ensure they are never released to unauthorised people. You will be asked to provide the Nursery with a list of authorised people permitted to collect your child and they will only be released to the named individuals providing that they are aware of the agreed password. We ask that you advise the Nursery staff if the main carers are not collecting the child.